Dan Serban

Senior, SAP certified BW consultant, SAP technical expert Basis, ABAP/4

Business and personal information

Core skills:

SAP BW, SAP Basis, SAP ABAP/4, LSMW, NetWeaver

Certifications:

SAP Certified BW Application Consultant

Visa status:

EU citizen, no restrictions in any EU country for up to 6 months

Contact info:

dserban01 [at] yahoo [dot] com, +40.740.874.085

Date of birth:

20-NOV-1967

Foreign languages:

Fluent English (spoken/written), German (written)

Marital status:

Single

Residence:

Bucharest

 

 

Skills matrix

 

 

 

Highly proficient

Proficient

ERP Software:

SAP BW, SAP R/3

 

DB platforms:

Oracle 9i / 10g

MySQL, MS SQL, DB2 UDB

Server OS platforms:

Solaris , Windows 2003, Linux

HP-UX, AIX

Programming:

ABAP/4, PL/SQL, UNIX shell scripting

Java, PHP

 

Employment History

 

Employer: Digital Intelligence Systems (DISYS) (Houston, TX) - Client: Shell Chemicals (Rotterdam, NL)

17 months (January 2007 - May 2008) SAP BW 3.5 Group Consolidation / Management Reporting development

*        The purpose of the project was to move all functions from obsolete, non-BW based Group Reporting and Chemicals Management Reporting systems, into SAP BW, as well as to implement a reconciliation mechanism between both views on the same data.

*        Conducted face-to-face as well as remote (NetMeeting) analysis and design review sessions with key users, data guardians and other stakeholders from 4 different geographical locations across the world.

*        Prepared comprehensive solution design documents as well as test and cutover plans and coordinated their successful passage through all review and approval stages of Shell Chemicals' Sarbanes-Oxley change management processes.

*        Created necessary InfoObjects, ODS objects, InfoCubes and BEx queries, performed data load tests in sandbox, development and QA environments, working closely with business process owners to gather valuable feedback, add new functionality and prepare a roadmap for transfer rules based data cleansing.

*        Developed generic mapping solutions for dynamic, versioned determination of consolidation accounts, product groups and sign flips based on several inputs (R/3 GL account, material account assignment group, customer account assignment group); implemented the mapping solution in the form of an ABAP/4 function module which is called in the start routine of the update rules, to provide a result table and to be applied as data is moved from the first level data warehouse layer into either second level ODS objects or directly into InfoCubes.

*        Developed checklists for data guardians aimed at maximizing the efficiency of the data quality verification process.

*        Prepared extensive documentation suitable for and aimed at the production support team; worked closely with the team to transfer knowledge of the new design as well as secure commitments to deploy and operate in the production environment.

*        Prepared training materials and held initial and brush-up knowledge transfer sessions with all interested stakeholders.

*        Provided go-live support and managed emergency helpdesk tickets related to the new functionality.

*        Provided post-go-live and stabilization support both on-site as well as by e-mail / phone.


Employer: HRforce / SCC IT-Consulting SRL (Bucharest) - Client: SNP Petrom SA / OMV

6 months (July 2006 - December 2006) SAP HR data migration - R/3 4.7

*        Responsible for migrating into the SAP PA (personnel administration) module, HR data from 17 Petrom branches (4 types of legacy systems: Siveco, EMSYS, BPCS, locally developed FoxPro applications), a total of 8300 employee records, in a very challenging OMV-Petrom post-merger environment.

*        Developed a consolidated SAP-based migration database, consisting of a set of custom Z-tables and programs the purpose of which was to import several types of HR data delivered in CSV as well as Excel formats. The data sets included legacy extracts of employee level data in CSV format, code files which contain the relationship between infocodes and long-text descriptions for those particular fields that are based on an underlying value table for available options, additional data sources with employee level data - not available in the legacy system - in a standardized format agreed upon with the business community, mapping tables for translating legacy infocodes into SAP infocodes - in both CSV and Excel formats.

*        Documented the data migration application for knowledge transfer purposes.

*        Established field sourcing rules, conversion rules and priorities, as well as default SAP values for those cases where due to intense organizational restructuring, employee transfers and new-hires were making it difficult to get good quality data on time.

*        Generated reports of employee records where default SAP values had been used, in order to assist the HR business community with the manual process of post-migration data cleansing in SAP.

*        Coordinated and synchronized the process of collecting data from all 17 branches which needed to be as of the same key date in the entirety of the data inventory, a challenging effort due to having to communicate efficiently with a large number of legacy system users from both HR as well as payroll backgrounds with widely varying degrees of overall experience in information systems, and located all across the country of Romania.

*        Worked with Raiffeisen and Romexterra banks to obtain IBAN codes for all employees' debit card account numbers.

*        Generated error reports based on which the business community made ongoing corrections to both the data in the legacy systems and the additional Excel-based data sources.

*        Developed batch input programs for each one of the 4 data streams: HR master data / basic pay, family members / dependents, ID documents, ongoing extra pay. The programs generate batch input screen data after dynamically reading configuration tables to determine which InfoTypes / subtypes have been configured as part of both migration actions: PZ for migrating active employees, and PX for migrating suspended employees.

*        Created 4 LSMW objects and integrated the batch input programs into them.

*        Worked with team leads from the business community to perform infocode mapping and organize the pre-go-live and go-live acceptance tests.

*        Delivered a consistent, quality accepted / signed-off set of employee master records to the SAP payroll team for stage 2 of the go-live. The following InfoTypes were populated with data: 0000 - Actions, 0001 - Organizational assignment, 0002 - Personal data, 0006 - Addresses: Home / Place of business, 0007 - Planned working time, 0008 - Basic pay, 0009 - Bank details, 0016 - Contract elements, 0019 - Monitoring of dates, 0021 - Family members / dependents, 0041 - Date specifications, 0080 - Maternity protection, 0185 - Identification, 0519 - Tax and insurance data RO).

*        Developed interactive ABAP/4 reports to assist the business community during the immediate post-migration phase. Among other things, the reports allow a direct, quick and easy drill-down into the desired InfoType screen based solely on the fully qualified legacy employee number in the format <BRANCH_CODE>_<EE_NO>.

 

Consulting client: WellsFargo Bank (San Francisco, CA)

2 years (July 2004 - June 2006) Remote SAP Basis R/3 4.7 / BW 3.5 technical assistance / dev. support

*        Provided 24x7 technical on-call support (3rd level) for an SAP landscape consisting of 3 production R/3 Enterprise 4.7 / NetWeaver systems, 12 non-production R/3 Enterprise 4.7 / NetWeaver systems, 1 production BW 3.5 / NetWeaver system and 3 non-production BW 3.5 / NetWeaver systems.

*        Responsible for troubleshooting system related issues (transport failures caused by stale DataSource replicas in the target BW system) and integrity of data loads.

*        Configured and documented the automated SAP BW background processing flow as a combination of SAP BW internal process chains and batch job triggers originating in R/3 and legacy systems. Set up automated data loads and optimized the Oracle database and BW server to achieve desired performance.

*        Provided detailed disk layout based on data model documentation provided by the functional configuration team. Configured InfoCube tables and tablespaces for partitioning by fiscal period to achieve optimal performance. Developed Oracle SQL scripts to move InfoCube partitions between tablespaces and reorganize the bitmap indexes.

*        Provided support to the BW development team in the areas of impact on database table design of using available options during the InfoCube / InfoObject creation process, as well as during creation of transfer / update rules.

*        Responsible for the ongoing configuration of the FI-AA fixed assets module of R/3 as well as the monitoring, maintenance and troubleshooting of data loads and OLAP queries pertaining to FI-AA on the BW side. Designed required queries and associated objects and performed all tasks related to the BEx Analyzer.

*        Facilitated knowledge transfer by way of documentation in the areas of application design and software configuration to other project team members.

*        Developed UNIX shell scripts to automate daily tasks.

*        Performed the installation and configuration of a separate, Internet-accessible Oracle 10.2.0 server along with the Application Express development environment to provide secure web access to a limited set of SAP R/3 data - via DB link - to a select group of corporate customers of the bank. Worked with the customer's network specialists as well as with the security audit team to tighten up security around this business solution.

*        Performed ongoing maintenance of SAP R/3 and BW authorization profiles.

*        Responsible for the SAP R/3 / BW integration of a third party data mining application aimed at managing compliance with U.S. corporate governance legislation (Sarbanes-Oxley). The application, called Business Assurance PRO, makes use of the standard Business Warehouse extractors available in the SAP R/3 plug-ins for BW to gather historical data as well as deltas from the customers' SAP systems.

*        Responsible for keeping performance / response times of SAP R/3 and BW systems within parameters specified in the service level agreement.

*        Involvement in the weekly testing of disaster recovery readiness.

 

Employer: Siemens Business Services Romania SRL (Bucharest)

15 months (March 2003 - June 2004) SAP ABAP/4 projects

*        Participated in a very extensive and ambitious ABAP/4 project the purpose of which was to develop a large scale custom extension to the MM and PP modules of R/3 to fit the special requirements of the customer. Developed reports, BAPI-based migration programs, user exits to be used in conjunction with MM17 (mass maintenance of materials), field exits, extensions to custom dialog programs. Client: AMAG (Austria Metall AG). The project was a success.

*        Developed a methodology to standardize and streamline the development of inbound R/3 interfaces, thereby reducing considerably the development effort necessary to import data on an ongoing basis from any legacy system into R/3. Successfully applied this methodology to the customer master data interface requested by MoldCell, a very important client.

*        Changed existing corporate consolidation reports to include and provide a breakdown by the fields partner ID and subitem ID. The reports' output was in the form of CSV files which are fed on a monthly basis into the customer's financial consolidation system.

*        Adapted most ABAP/4 lists and reports to allow for additional table lookups and for storing query results into newly created Z-type tables in the database, in addition to outputting that data on the screen. These changes were necessary in order to feed data into a highly specialized MS SQL Server marketing / consumer preference database to be used by the call center.

*        Developed other ABAP/4 reports and BDC interfaces for the FI, AA, CO, MM and SD modules as requested by customers.

*        Developed additional reports using the ABAP/4 Query tool.

*        Developed CATT scripts for initial data loads.

*        Provided technical leadership and expertise for the financial group consolidation project of an important customer in the retail industry.

 

Employer: Siveco Romania SA (Bucharest)

3 months (November 2002 - February 2003) SAP-to-Oracle business intelligence miniproject

*        The purpose of the miniproject was to integrate SAP R/3 and Siveco Analyzer, the decision support solution offered by this local ERP vendor. Client: Holcim Romania.

*        Created ABAP/4 extraction routines for 2 key multidimensional reports requested by the client: TPM (Transaction Price Management) and COS (Cost Center Report Planned vs. Actual).

*        Created ABAP/4 code by merging standard R/3 transactions and lists such as FBL5N, FS10, MCTE and MMBE into new Z-type programs, customized the new code to allow output of and filtering by the customer specific XREF1, XREF2 and XREF3 fields. These fields have different meanings in different R/3 modules, tables and transactions, including combinations of sales rep code and plant, or business area and sales territory.

 

Employer: Data Foundations Consulting Services (California)

Project description:

6 months (April 2002 - October 2002) SAP BW project - consulting client (Cox Ohio Publishing)

*        Performed the installation of SAP BW 2.0B and later the upgrade to 2.1C on the customer’s development, QA and production systems.

*        Provided recommendations for how to organize SAP objects in transports to ensure efficiency as well as successfulness of transports. Trained the Basis team on how to use the Transport Connection and how to deal with the BEx bucket impacting the query development process.

*        Provided input into the data modeling process with respect to future data load and query performance. Monitored after-go-live BW query performance and re-adjusted aggregates to optimize response time.

*        Scheduled special background jobs to update database statistics for tables and indexes belonging to the Business Content.

*        Conducted benchmarks to measure and document timing and resource consumption for transfers from R/3 to PSA, PSA to ODS and ODS to InfoCube loads as well as InfoCube compress jobs, aggregate builds / rollups, scheduled queries and realignment runs affecting critical hierarchies and navigational attributes. Documented aggregate usage by queries.

*        Trained power users in efficient BW query design from a performance perspective.

 

Employer: Data Foundations Consulting Services (California)

Project description:

18 months (October 2000 - April 2002) SAP BW OLAP 2.0B-2.1C project - consulting client (West Group, MN)

*        Conducted demos of the BW functionality to facilitate the assessment of requirements against Business Content, using both the BEx Analyzer and web queries. Evaluated and documented the need for custom work and custom structures in SAP BW.

*        Participated in the requirements gathering process and produced the BW blueprint documents for phases I, II and III.

*        Facilitated the creation of custom InfoCubes, InfoObjects and underlying BW structures to provide multidimensional query access to required R/3 data. Activated Business Content and published queries to the web as needed.

*        Provided the BW administration team with a checklist of daily tasks to ensure that all InfoPackages are executed properly and to validate the data.

*        Managed interdependencies between BW loads and R/3 batch runs to avoid 'orphan records'.

*        Identified, documented and resolved all issues related to ETL – extraction, transformation, loading.

*        Conducted pre-production benchmarks to measure performance of web queries and set quality of service levels for inclusion in the service level agreement.

*        Provided the customer with performance-by-design best practice recommendations (data placement for master data, ODS objects, fact / dimension tables, aggregates and indexes, InfoCube partitioning strategies, isolating partitions of large tables into their own tablespaces, buffering of number ranges for master data SIDs and DIM IDs). Worked with the customer's BW team to implement these recommendations.

*        Monitored long-running ad-hoc reports after go-live to ensure that hardware resources are efficiently utilized while ensuring the best possible response time for highly business-critical queries. Documented the resulting configuration for Oracle partitioning and Parallel Query and provided hands-on knowledge transfer to the in-house Basis team on how to manage BW performance on an ongoing basis.

*        Provided expertise in SAP BW database tasks.

*        Provided key feedback to SAP in the development of methodologies, best practice procedures and BW product enhancement.

 

Employer: Data Foundations Consulting Services (California)

Project description:

3 months (July 2000 - October 2000) SAP BW OLAP 2.0B - Panasonic Corporation

*        Provided the customer with a technically consistent SAP BW / UDB EEE landscape by installing software components and support packages provided by SAP / IBM in the correct sequence.

*        Provided data load resource estimates in terms of timing and sizing for inclusion in the project schedule and the hardware purchasing process. Evaluated statistical performance of the running systems and documented future resource consumption for pay-as-you-grow budgeting.

*        Managed BW / UDB EEE databases and associated storage.

 

Employer: Data Foundations Consulting Services (California)

Project description:

2 months (May 2000 - July 2000) SAP R/3 OLTP 4.5B performance tuning - BASF Corporation

*        Provided performance analysis and tuning services for two R/3 systems (releases 4.5B and 3.1I) used by over 4000 users in 14 countries across North and South America. Identified hard capacity constraints and database bottlenecks, performed row-level and block-level selectivity analysis on proposed indexes, made recommendations for table buffering / unbuffering, worked with ABAP/4 developers to improve less than optimal SQL.

*        Performed system copies and refreshes as needed for test events.

*        Assisted the UNIX team with the migration of the main production system to Sun Ultra E10000 clustered servers with EMC 8730 Symmetrix array. Teamed up with the customer’s lead DBA and EMC’s on-site personnel to develop the best possible physical layout for the relocated database.

 

Employer: Cap Gemini Package Based Solutions (Houston, TX)

Project description:

18 months (November 1998 - May 2000) SAP BW OLAP 1.2B - Harrods Retail (Knightsbridge, London, UK)

*        Performed the sizing and installation of two BW release 1.2B systems. Activated Business Content according to the customer's data modeling requirements. Installed the BW plug-in on the customer's development, QA and production R/3 systems.

*        Installed, restored and reconfigured software and database files on the customer’s test and production systems on an as needed basis.

*        Provided the customer with custom performance analysis scripts.

*        Implemented an Oracle standby database scenario using the old hardware as fallback to address the customer’s key high-availability concerns.

*        Provided first-point-of-call support for performance during divisional rollouts.

*        Planned and executed support package applications.

*        Maintained backup and recovery operations and procedures.

*        Detected, documented and resolved system incidents.

*        Provided expertise in the configuration, deployment and troubleshooting of ALE (Application Link Enabling) communication between the point-of-sale management system and SAP R/3.

 

Employer: Cap Gemini Package Based Solutions (Houston, TX)

Project description:

12 months (December 1997 - November 1998) SAP R/3 3.1H implementation (ANC Company, IL)

*        Provided detailed disk layout for the SAP R/3 installation.

*        Performed the necessary pre-installation steps for the SAP R/3 installation, executed the installation and initial configuration and documented the steps.

*        Designed and tested the customer’s backup and recovery strategy as a combination of weekly offline backups and daily online backups.

*        Configured security authorizations using the Profile Generator.

*        Designed the transport landscape and provided the customer with automated transport and conflict detection scripts.

*        Provided initial and ongoing training to the customer's Basis administration team.

*        Configured the FI-AA / fixed assets module of R/3 and provided training to end-users.

 

Employer: Metro Cash & Carry International (Budapest  & Bucharest)

Project description:

4 years (January 1994 - November 1997) SAP R/3 2.2F Basis / Oracle 7.0 integrated implementation

*        SAP and non-SAP (Oracle DBA) related data processing responsibilities.

*        Went through a comprehensive 1-year training in Metro Hungary (SAP Basis / Oracle / Solaris administration). Learned the specifics of administering and optimizing performance for enterprise-strength ERP/OLTP systems running on Oracle databases.

*        Devised policies for streamlining operator tasks and reducing human error with the overall goal of achieving as close to 24x7 availability as possible.

*        Responsible for troubleshooting highly complex SAP / Oracle system related issues.

*        Performed R/3 system copies using offline backups for development purposes.

*        Performed R/3 client copies.

*        Developed UNIX shell scripts to automate daily tasks.

*        Provided support to the ABAP/4 / PL/SQL / SQL*Forms application development teams in the areas of performance impact of using advanced SQL features provided by the ABAP/4 and PL/SQL programming languages.

*        Designed the SAP stress testing strategy and monitored performance during the stress test; reviewed settings for table buffering, created custom indexes where necessary and provided feedback on expensive SQL statements to in-house ABAP/4 developers.


Other Information Technology and Industry Experience

 

*        Deep knowledge of Oracle's and SAP's Data Dictionary.

*        Other software: Visio, MS Office, MS Project.

*        Programming: ABAP/4, UNIX shell scripting, Java, PHP, Oracle PL/SQL.

 

Technology training

 

SAP America

*        SAP Certified BW Application Consultant (2-week certification academy)

*        BW 3.0 Delta Training

*        BW 2.0 Technical Administration